20% off selected eCourses

At learndirect we offer a number of business courses to support your business development.

We've taken 20% off these online courses - just the thing to help you become more competitive, productive and profitable during the economic downturn.

How do I buy these courses?

1. Click on the course description to choose the course(s) you like . Then ‘add to basket’.
2. Click ‘checkout’ on the top right hand of the page.
3. Complete a quick registration.
4. On returning to checkout enter this promotional code busexp for a 20% discount.
5. Go to the ‘My courses’ section to access the course.*

Sales and Marketing

• The Art of Selling: Sales with Service
  This course will ensure your sales-force has the skills to make the most of every sales opportunity that is vital for any business to grow and thrive. The performers act out realistic situations in a light hearted way to help you recognise some common errors.
  was: £34.99 | now: £27.99 (exc VAT)
• e-marketing
  This course provides practical guidelines for business professionals interested in e-marketing. There are six downloadable PDF documents including useful checklists, an e-marketing plan template and course notes.
  was: £24.99 | now: £19.99 (exc VAT)
• Marketing
  This is a great introduction to marketing, its concepts and its principles. It help you to promote your business - in turn helping you become more customer focussed and your business stronger.
  was: £39.99 | now: £31.99 (exc VAT)
• Steps To Success - Professional Sales Skills
  This course provides an insight into why a customer buys. It covers key techniques which can help you to improve your sales skills and win more business, and increase profit.
  was: £69.99 | now: £55.99 (exc VAT)
• Sell It to Me!: Essential Skills for All Salespeople
  Featuring Martin Clunes, Robert Lindsay, and Josie Lawrence, this course is a great introduction to the art of selling.
  was: £34.99 | now: £27.99 (exc VAT)

Customer service

• Steps To Success - Professional Customer Service
  Stay ahead of the competition and discover how high-quality customer service can make a business stand out from the crowd. This course provides comprehensive training in all aspects of customer service.
  was: £69.99 | now: £55.99 (exc VAT)
• Demanding Customers: Customer Care Made PERFECT
  Featuring Dawn French, Robert Lindsay and others, this course can help your business thrive by teaching employees how to deliver outstanding customer service, to even the most difficult characters.
  was: £34.99 | now: £27.99 (exc VAT)
• Understanding Customers
  Identify customers’ needs and expectations and enable your team to deliver a quality service, creating a positive image of the business and increasing customer loyalty.
  was: £39.99 | now: £31.99 (exc VAT)
• Who Sold You This, Then?: Effective After-Sales Service
  Featuring Hugh Laurie and others, this course details the four cornerstones of successful after-sales service and allows you to improve the way your business relates to its customers.
  was: £34.99 | now: £27.99 (exc VAT)
• Complaints and Quality Management: quality through customer service
  Featuring Dawn French, Jane Horrocks and Stephen Tompkinson, this course teaches the value of finding positive solutions to problems, rather than apportioning blame.
  was: £34.99 | now: £27.99 (exc VAT)
• No complaints: complaints and the customer
  Featuring Michael Kitchen, Stephen Tompkinson and other famous faces, this course is a great introduction to handling even the most difficult of customer complaints.
  was: £34.99 | now: £27.99 (exc VAT)

Find out more about training with learndirect Business.

* The promotional code is valid until the end of January 2010.
The code is valid for use by all UK residents, and can be used multiple times within the valid time period. The code cannot be used in conjunction with any other offer. Please read our full Terms and Conditions.