Negotiation

Effective negotiation skills are invaluable as they can save you time and money. If this sounds like one of your business objectives then you might want to take advantage of the range of eCourses that learndirect Business offer in this area.

The Apprentice: Negotiating to Win

This DVD-ROM based course covers all aspects of effective buying and selling - from preparation to building rapport and 'reading' the other party to gauge their expectations. The art of negotiation is about leaving the other person feeling they've got a good deal - while knowing you got the best result for your interests at the same time.

The DVD-ROM covers the five key stages in the art of negotiation:

• Prepare - knowing what the other party wants and being clear what you want to get out of it
• Propose - setting a baseline for negotiation and tuning in to the other party's wants and needs
• Bargain - focusing on desired outcomes and maintaining focus
• Commit - knowing when to close and when to walk away
• Move forward - assessing your own performance and learning from your experience

Visit our course catalogue section to read more about the The Apprentice: Negotiating to Win eCourse

Introduction to Negotiation

If you are unsure whether you are getting the most from negotiation situations, this course is a great place to start developing the skills you need. It covers some tricks of the trade to ensure that when you are put on the spot, you will be better equipped to get the deal that is best for you.

Having completed this course, you will be able to:

• Understand the key communication skills
• Understand the three key elements of negotiation
• Understand the win-win approach
• Control your negotiation behaviour and that of others
• Prepare for successful negotiation
• Put into practice the key steps of the negotiation process

Visit our course catalogue section to read more about the Introduction to Negotiation eCourse

See the full course catalogue online