Thu, 12 May 2011
Customer Service Week is the ideal time to focus on the customer; and the happier your customers are, the healthier your bottom line is likely to be.
NVQs in Customer Services with learndirect are tailored to ensure your employees consolidate their current skills and learn new ones to deliver unparalleled customer service.
With funding options available, you could save up to £1,500* per employee, and with NVQs delivered in a flexible way to avoid any major disruption to your service, now's the perfect time to benefit from NVQs in Customer Service.
If you'd like more information about what NVQs are and how they are delivered then have a look at this interactive guide to NVQs.
Alternatively if you'd like to access some short online courses to plug a skills gap immediately we have just the offer - short online courses to improve customer service.
To find out more about how learndirect can help your company, call 0800 101 901 or fill in the contact us form to arrange an appointment for us to visit your business.
Once we understand what your business needs are, we can offer you expert training and funding advice. The helpline is open from 7am to 11pm, everyday.
*Subject to funding eligibility and availability. This is the typical cost that you would expect to pay if you were paying for your employee’s NVQ yourself.
Thanks for your help,
The learndirect team