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Staff training 'helps workers feel more valued'

Staff training 'helps workers feel more valued'

Firms looking to improve motivation levels within their organisation could find that implementing staff training schemes could help them achieve this goal.

This is the opinion of Carol Huggins, group human resources (HR) manager at motorhome firm Brownhills, who said her company recently invested in a formal training structure.

She asserted that the company wants each worker to have a personal development programme and that staff training is "key" to achieving this.

The HR expert claimed that staff training and development plays a crucial role in making employees feel valued within the organisation.

"We are seeing, as a business, that staff are happier and more motivated," Ms Huggins commented.

She added that the firm is "dedicated to continuously improving our levels of customer service" and that staff development could contribute to this.

Ms Huggins stated that since investing in a company-wide training scheme, the firm has seen "better quality work" from employees as well as staff who are more focused on their jobs.

Indeed, she revealed that a number of people who have already finished their qualifications have expressed an interest in signing up for more courses.

Workers who have taken advantage of recent training schemes at the company have also praised the process.

Helen Thomas, receptionist at Brownhills, commented: "I have really enjoyed completing my NVQ in business and administration and by doing this alongside my job I have become more aware of the way I work and how I can improve my performance in the workplace."

Last week, talent manager Chris Roebuck said at the People Strategy Forum 2009 that developing workers can improve their productivity by up to 30 per cent.

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