Managers show disinterest, UK workers say

Mon, 10 Jan 2011

Managers show disinterest, UK workers say

Many employees in the UK feel their managers are not interested in their wellbeing.

This is according to new research from Shine Feedback, which consisted of seven surveys carried out by across the public and private sector.

Of the 5,000 employees questioned, between 30 per cent and 70 per cent said that they do not think their superiors are concerned about their welfare.

Dealing with poor performance, developing careers, providing training and rewarding good work were some of the areas that personnel felt their bosses can improve.

Managing partner for Shine Feedback Graham Da Costa said that although direct interaction with every employee would be tough for senior leaders, there are other ways that they can show they care about the needs of their workforce.

"Simply being visible and getting out amongst employees is a clear signal. Listening to local issues is another. Explaining the thinking behind difficult decisions is a mark of respect to staff," he remarked.

The findings of the study are consistent with that of the 150 senior executives and board members who were also questioned on the issue, which indicated that showing an interest in employees is not a high priority for people in these positions.

"Perhaps not surprisingly, strategic and external focus tend to be the highest perceived priorities for senior leaders, leaving all-important employees lagging behind," Mr Da Costa added.

Another technique that managers can use to show they understand the needs of their employees is to ensure any changes that are made to working practices are made across the board and apply to staff at all levels.

Lewis Campbell of Keep Britain Working said that this is an important part of helping people understand why alterations are being carried out.

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