Yorkshire Water Services has credited its thorough staff training
programmes with its winning of the IT Department of the Year award at last
year's hotly contested UK IT Industry Awards.
Yorkshire Water's IT Manager, Duncan Bennett, said that the firm's
commitment to providing development and training for employees was key to
its winning the award. He stated, "We carry out extensive career planning
for our team. We have excellent processes and procedures in place,
governance is a top priority, we have a completely service-driven culture,
and we also like to empower our staff."
He explained how this attention to staff development transformed the team
from a "flabby overhead" to a "key enabler of the business."
Bennett added that winning the industry award has had a huge impact on the
businesses. It has been able to put the award logo on its presentation
material, which Bennett said "shows everyone in the company and in the
industry that a well-regarded external body believes that we deserve this
title."
He added that the award has helped the firm attract the best talent to its
IT graduate training scheme and its apprenticeship programme. He explained,
"We pushed this point across at local universities, and we have seen a
great response. It has also benefited our apprenticeship scheme."
Explore our range of IT qualifications available from
learndirect - a great way to improve IT skills for your
employees. 
