Bills for things like electricity or gas can appear complicated at first, but understanding your bills is really important – especially if you’re thinking of changing your supplier so you can save money. That’s why we’ve included an example of a typical utility bill below and explained what each of the different parts of the bill really mean.
Account numberThis number is unique to you and your account with the supplier. Your supplier will use your account number to find your details on their system if you ever need to talk to them.Bill breakdownThis is where you’ll find a summary of your bill with all the charges, discounts and VAT included.Total payment dueHow much you need to pay. |
Date informationThe date your bill was issued.Contact informationHow to get in contact with your supplier if you have any questions about your bill or if you’d like to pay over the phone.Account detailsThis lets you know about any of the recent payments you’ve made and when they happened. |
Total chargesThe total amount to pay after all charges and discounts have been taken into account.Meter point reference numberThis is a unique number for gas customers that’s usually on the back of a bill.In case of emergencyNumbers you can call in case there is an electricity or gas related emergency. This might be a loss of supply or you think there’s a gas leak. |
Minicom serviceThese are the details of a service for anyone who’s hard of hearing.Calculating your gas chargeThis is a break down of your costs and shows you how to work out the amount you owe on your bill.Customer complaintsHow to contact the supplier if you have a complaint. |
You may be familiar with your money coming in now, but you might
still struggle to live within your means. Our next page outlines some ways
to
Control your debt
>>
Thanks for your help,
The learndirect team