Contact us

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We love to hear from you, and value your feedback... please tell us what you think of our service; our courses; our centres, or use this area to ask us a question.

You can contact us online by selecting one of the following options. Alternatively, you can call or write to us using the contact details below.

Download the Customer Feedback Policy [1MB .pdf]

What would you like to do?

Is your information pack request/enquiry for...

Yourself

Your business

We welcome your views on the service we provide. Please use this form to feedback to us.




Are you enrolled on a learndirect course?




We aim to respond to all feedback within 24 hours

Please contact me with any response by...*





If you have a specific question you'd like answering, please submit it here, and we will deal with your enquiry.




Are you enrolled on a learndirect course?




We aim to acknowledge all feedback within 24 hours and to provide a response within five working days.

How would you like to be contacted?





We welcome your views on the service we provide. Please use this form to submit a compliment.




Are you enrolled on a learndirect course?




We aim to respond to all feedback within 24 hours

Please contact me with any response by...*





We are sorry to hear that you are unhappy with learndirect and we would like to put things right, please submit your details here and we will investigate.




Are you enrolled on a learndirect course?




We aim to acknowledge all complaints within 24 hours and to provide a response within five working days.

How would you like to be contacted?





Call us

Call us free on 0800 101 901. We're open from 8am - 9pm Monday to Friday, 9am - 6pm Saturday, 10am - 6pm Sunday.

A Text Relay service is available for learners who are deaf, hard of hearing or speech impaired.

Write to us

FREEPOST learndirect

Learners in Scotland

Call learndirect Scotland on 0808 100 9000.

We'd love to know what you think of our website. Please tell us what you like and what we need to do better, by taking part in our survey at the end of your visit. The survey is:


Thanks for your help,
The learndirect team

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