The Grapevine: Communicating in a World of Change

Poor communication is the number one cause of conflict in the workplace

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The result of this is a negative workplace culture, leaving your team feeling de-motivated and underperforming.

By improving the way you communicate, you can help your business to eliminate conflict, raise morale and productivity.

This course provides a great introduction to the art of successful communication in the workplace. You'll develop your communication skills allowing you to play a more active role in motivating staff and persuading them to 'buy in' to business objectives.


• Biz Momentum Pty Ltd.

You'll learn how to:

• Recall the four key steps to good communication
• Recognise the importance of structured internal communication
• Understand the benefits of holding regular team meetings
• Follow the communication process

Course features:

You'll work through the course online, where you'll complete a series of exercises. All you need is access to the internet.

Set in everyday surroundings, famous faces including Peter Capaldi and Geraldine James will show you how to deliver internal communication.

When a large customer goes into receivership a company manager fails to convey contingency plans properly to his team. Then as a key member of staff hands in his notice he realises his mistake and learns the importance of developing a structured communication process.

The familiar settings and witty role play will help you to apply the material to your own workplace.

Before you begin you'll take a short test to help identify any knowledge gaps. As you work through the course you'll be presented with simple exercises to check your learning.

You'll have access to this course for six months from the date of purchase - giving you plenty of time to finish your course.

How this course can help your business:

• Reduce reasons for conflict in the workplace
  ncrease staff moral and lower staff turnover
  Ensure there's staff buy-in into company objectives and safeguard productivity
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Course Code: 104198BT020