Poor communication is the number one cause of conflict in the workplace
You'll work through the course online, where you'll complete a series of exercises. All you need is access to the internet.
Set in everyday surroundings, famous faces including Peter Capaldi and Geraldine James will show you how to deliver internal communication.
When a large customer goes into receivership a company manager fails to convey contingency plans properly to his team. Then as a key member of staff hands in his notice he realises his mistake and learns the importance of developing a structured communication process.
The familiar settings and witty role play will help you to apply the material to your own workplace.
Before you begin you'll take a short test to help identify any knowledge gaps. As you work through the course you'll be presented with simple exercises to check your learning.
You'll have access to this course for six months from the date of purchase - giving you plenty of time to finish your course.
Course Code: 104198BT020
I believe strongly in making people aware of courses available to them which don't involve going to university or studying full time. It's a really good route to take.
Kathryn Wood