Written Communication

The need for effective writing skills at work has never been greater. More and more people communicate with their colleagues and customers using email. And many workplaces expect you to produce written work on your computer too.

This course will help you understand the basic principles of effective writing and give you the confidence to put your thoughts and ideas into words.

You'll learn how to:

• Understand the importance of writing effective business communications
• Identify different forms of written communication and know how to use them

Course features:

You'll work through the course online, where you'll complete a series of exercises. All you need is access to the internet.

This course will give you a great introduction to effective business communications. It uses a case study to help you learn, and after each exercise you'll be given feedback on how you've done.

You can print a transcript of each screen's audio for future reference. The course also includes a glossary of business terms, an alphabetical list of business "thought leaders", and a resources section featuring links to useful online business resources.

You'll have access to this course for six months from the date of purchase - giving you plenty of time to finish your course.

How this course can help your business:

* Ensure clearer communication between colleagues to save time and money
* Improve business reputation when communicating with your customers
* Help increase productivity by empowering your staff to put their thoughts words

Course Code: 100594BT036