Diversity Challenge

Diversity isn’t about ticking boxes or being politically correct. Businesses that embrace diversity enjoy both improved productivity and increased profits. That's because respecting the individual differences of employees, partners, suppliers and customers leads to improved customer service, recruitment opportunities and an enhanced business image.

This course will help you get to grips with the key aspects of diversity. Featuring dramatised case studies based on real-life experiences, the course will help you confront any deep-rooted misconceptions and prejudices you hold about race, age, disability and all the other ways in which we differ.

It can help you create a more comfortable, inclusive work culture and ensure you avoid costly and damaging discrimination claims.

As you work through the course, you’ll be presented with simple exercises and a quiz at the end of the course helps to ensure you have understood all the issues.

You'll learn how to:

When you have completed this course, you will be able to:
• Understand how diverse teams can harness a whole range of talents
• Appreciate why a diverse workforce is more attuned to the needs of its customer
• Ensure equal opportunity exists for all employees
• Avoid unlawful behaviours and reduce the risk of claims of unfair treatment or discrimination
• Remove unhelpful ‘filters’ when recruiting
• Work successfully as part of a diverse team

How this course can help your business:

• Recruit the right people with the right skills
• Build a strong team, and boost business performance
• Benefit from a diverse workforce with a wide range of skills and experiences
• Improve staff retention, motivation and morale
• Reduce absenteeism
• Protect your business by complying with legislation
• Enhance the professional image and reputation of your business

Course Code: 104207BT003