Coaching can be an effective way of disseminating knowledge. Done right, it motivates both coach and learner and can boost performance within your business.
This course outlines effective techniques for one-to-one coaching. Written by Armando Iannucci of 'I'm Alan Partridge' fame, it shows how to go about – and how not to go about – coaching your staff.
From identifying goals and setting targets to active listening and delivering constructive criticism, you will learn new skills to help you pass on your experience so that those you lead can contribute more fully to meeting business objectives.
When you have completed this course, you will be able to:
• understand the role coaching can play in improving performance
• identify the goals and targets of a coaching programme
• encourage through praise and constructive criticism
• tackle negative behaviour
• follow up a coaching session
Course Code: 104198BT035
learndirect really supported me in my learning and I got really good results at the end of my course which I never expected I'd be able to achieve.
Margaret Rose
Thanks for your help,
The learndirect team