Counselling Skills for Managers

Everyone experiences problems either at home or at work at some point in their career. If you have the right systems in place to counsel staff, you will be able to prevent those problems affecting performance.

This course introduces basic counselling skills to help you encourage staff to be more forthcoming about their problems, and work with their team to nip problems in the bud before they affect performance.

Famous faces including Ricky Gervais, John Cleese and Lorraine Brunning show you how to develop the counselling skills needed to help employees talk about and deal with personal issues.

After exploring the techniques in the course, you will be able to play a more active role in creating a healthy and productive working environment.

You'll learn how to:

• watch for the signs that an employee is having problems
• know how to set up and conduct a counselling interview
• develop the behavioural skills of a counsellor
• support your staff in achieving a healthy work/life balance

How this course can help your business:

• Keep your staff safe, healthy and happy
• Reduce sickness and stress-related absenteeism
• Improve productivity by reducing downtime caused by stress and personal problems
• Improve the morale and culture of your business
• Increase productivity and performance

Course Code: 104198BT003