Harvard ManageMentor (SME Edition)

With the right training, middle management could be up to 29% more productive – which represents a staggering £220 billion additional annual output in the UK service sector alone!

This resource offers training across a range of management disciplines at an intermediate to advanced level.

The comprehensive programme will improve the way managers approach their day-to-day responsibilities – from budgeting, performance measurement and recruitment to time management, delegation and crisis handling.

The course has been developed using new research, latest ‘best practice’ techniques and input from more than 125 top executives. With over 500 tried and tested tools, worksheets and step-by-step guides, it will enable managers to develop and apply valuable new skills and make an immediate improvement to business performance.

You'll learn how to:

See the 42 key management topics below which address daily management responsibilities, from running a meeting to developing a strategy to see what you’ll learn.

Modules:

• Budgeting
• Business Case Development
• Business Plan Development
• Career Management
• Change Management
• Coaching
• Crisis Management
• Customer Focus
• Decision Making
• Delegating
• Developing Employees
• Difficult Interactions
• Dismissing an Employee
• Diversity
• Feedback Essentials
• Finance Essentials
• Goal Setting
• Hiring
• Innovation and Creativity
• Innovation Implementation
• Laying Off Employees
• Leading and Motivating
• Managing Upward
• Marketing Essentials
• Meeting Management
• Negotiating
• New Manager Transitions
• Performance Appraisal
• Performance and Measurement
• Persuading Others
• Presentation Skills
• Process Improvement
• Project Management
• Retaining Employees
• Strategic Thinking
• Strategy Execution
• Stress Management
• Team Leadership
• Team Management
• Time Management
• Virtual Teams
• Writing Skills

Course features:

You'll work through the course online, where you'll complete a series of exercises. All you need is access to the internet.

Each topic is split into five sections:

1. Get Started - Uses a video-based scenario to get you thinking about the topic and provides a short overview.
2. Learn - Presents the key ideas of the topic and reinforces them with interactive activities. Short video clips of global business leaders providing real examples support many of the key learning points.
3. Practice - Provides real-life scenarios and tests to check your understanding of the concepts. You can hone new skills and receive instant feedback in a safe environment.
4. Apply - Provides practical tools, step-by-step guides and tips for applying concepts on the job. Forms and worksheets are also available to download.
5. Explore Further - Signposts additional resources on the topic.

Each Harvard ManageMentor topic has been developed with the supervision of a subject matter expert. The resource uses clear business language with video, audio and case studies. There are several activities within each area and a multiple choice test at the end of each topic, which includes extensive explanations of why each answer is appropriate or not.

There is a printable version of each topic that includes explanations, descriptions, learning activities, forms, tools and activities. The Steps, Tips and Tools section helps the user to apply the material immediately. Audio downloads and competency tests are also available, and Favourites can be bookmarked for quick future reference.

How this course can help your business:

* Build and refine the hard and soft skills of your managers 
* Improve your competitiveness 
* Meeting customers' expectations 
* Maximise productivity throughout the organisation

Course Code: 104193BT001