Supporting Individuals

As a line manager, one of the key skills you need is the ability to provide individuals with support and guidance to help them fulfil their potential. Without this, productivity, customer satisfaction, absence levels and staff turnover could all be impacted.

This course provides you with an introduction to guiding and supporting members of your team. You'll learn how to:

- build encouraging and trusting relationships with the people who work for you
- help them fulfil their career potential.

Our leadership and management courses are great for developing skills that can be used in a number of practical situations.

By completing this course you'll also be working towards the Institute of Leadership and Management (ILM) qualification in Management. Having this qualification under your belt could really boost your CV and help you get ahead in your career.

Depending on which version you do, you'll achieve either the award certificate or the diploma.

You'll learn how to:

When you have completed this course, you will know how to:

• build and maintain trust relationships with your team members
• provide support to your team, through advising, mentoring and counselling, and consider when each is appropriate.

How this course can help your business:

• Boost the productivity and efficiency of your team
• Improve staff motivation and morale
• Reduce staff turnover by creating a highly motivated team
• Improve communication and relationships across the team

Course Code: 100594BT037