Get it right and the appraisal interview offers managers a golden opportunity to identify problems and opportunities, motivate their team and improve performance. But mishandling the interview can create the very opposite effect - disenchanted and alienated staff and plummeting productivity.
This course explores how the appraisal process can be used to benefit both the individual and the business. Famous faces including Dawn French and Meera Syal will show you how to and how not to approach and conduct an effective appraisal interview.
The course shows you how to prepare for the interview, how to focus on the right areas and how to agree a follow-up action plan. Once you have completed the course, you will have valuable new skills in place to help you carry out more successful and effective appraisals.
When you have completed this course, you will be able to:
• understand the benefits of good appraisals
• understand why appraisals can go wrong and how to avoid these errors
• understand why preparation is essential to ensuring a good appraisal
• follow the six rules for giving constructive criticism
• agree an action plan for the next review period
Course Code: 104198BT037
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Lloyd Briggs
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