To many managers, managing performance means the annual appraisal and little else. Yet for a business to thrive in today’s highly competitive marketplace, its managers must ensure the team delivers world-class performance every working day.
This course introduces the skills you need to fully utilise the abilities of every individual.
By adopting the 5C’s approach - clarity, consistency, collaboration, constructive feedback and coaching – you will be well placed to maximise performance and productivity throughout the year.
When you have completed this course, you will be able to:
• understand the need for collaboration
• communicate team and individual objectives with clarity
• deliver constructive feedback
• adopt a consistent approach to managing the team
• use coaching to improve performance
Course Code: 104198BT040
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The learndirect team