Performance Indicators

The most successful businesses have clear goals and a strategy in place to achieve them. They then ensure that individual teams in the organisation know what their contribution is and how they'll be measured against them.

This course introduces:

- the concept of performance management

- and how performance can be measured.

The techniques and information outlined in the course will enhance your existing management skills, leading to more focused targets and improved employee engagement.

Our leadership and management courses are great for developing skills that can be used in a number of practical situations.

By completing this course you’ll also be working towards a the Institute of Leadership and Management (ILM) qualification in Management. Having this qualification under your belt could really boost your CV and help you get ahead in your career.

Depending on which version you do, you’ll achieve either the award certificate or the diploma.

You'll learn how to:

When you have completed this course, you will be able to:

• understand how to measure performance and why it's important to do so
• understand the different ways in which key stakeholders of your organisation may seek to measure performance
• describe how to set up and use a system to manage performance in your workplace, and how it can be enhanced.

How this course can help your business:

• Improve productivity and business performance
• Set clear goals and objectives
• Recognise and celebrate achievement
• Tackle underperformance
• Increase staff motivation by linking individual objectives to business goals

Course Code: 100594BT041