Appraisals can be a valuable management tool, if they are conducted effectively.
This course outlines the key techniques managers must develop if they are to lead effective appraisal interviews. Famous faces including Hugh Laurie show you why they can be so painful for the manager and what steps you can take to make the process more positive.
The course explores typical behaviours that managers may face in appraisal situations. By the time you have completed the course, you will have new skills in place to deal with difficult behaviours, minimise confrontation and lead more productive performance reviews.
When you have completed this course, you will be able to:
• approach the appraisal interview more positively
• remove emotion from the performance review
• know the best approach to take with a variety of difficult characters
• understand how to get the employee 'on side'
• develop key techniques to make appraisals more productive
Course Code: 104198BT043
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Ian Chambers
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The learndirect team