A motivated workforce is essential for a business to grow and thrive. Businesses where morale is high enjoy increased rates of productivity, better quality output, reduced absenteeism and lower staff turnover.
This course explores why praise is such a vital management tool. Famous faces including John Cleese show you how to make your staff feel valued and appreciated, and how easy it is to make them feel unappreciated simply by whether or not you praise them.
By understanding why morale is closely linked to performance and why employees rate ‘feeling valued’ so highly, you will be able to make praise part of the business culture and reap the rewards of a more motivated, productive workforce.
When you have completed this course you will be able to:
• know how to deliver praise
• understand the value of adding praise to the corporate culture
• seek opportunities to praise staff
• recall the six rules for praising staff correctly
Course Code: 104198BT012
It just brings you out of your shell. The whole learning experience has really boosted my confidence.
Amanda Cowan
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The learndirect team