The performance of your sales team can make or break your company. By ensuring that your team’s sales skills are fully up-to-date, your business stands a greater chance of success.
Whether your team sells face-to-face or over the phone, this course is a great introduction to the art of selling. Famous faces including Josie Lawrence, Robert Lindsay and Martin Clunes will show you how to take control of all stages of the sale - from initial contact through to closing the deal.
You’ll explore a wide range of everyday scenarios - from meeting the customer and establishing their needs to dealing with customer objections and closing the sale – which will give you a better understanding of the key skills needed to make the sale.
When you have completed this course, you will be able to:
*control conversations with a customer
*establish a customer’s needs
*explain a product’s benefits
*deal with customer objections
Course Code: 104198BT030
For the first time ever I'm actually really enjoying education and I'm not going to stop now that I've got that ball in motion.
Stephen Bunting
Thanks for your help,
The learndirect team