The performance of your sales team can make or break your company. By ensuring that your team’s sales skills are fully up-to-date, your business stands a greater chance of success.
Whether your team sells face-to-face or over the phone, this course is a great introduction to the art of selling. Famous faces including Josie Lawrence, Robert Lindsay and Martin Clunes will show you how to take control of all stages of the sale - from initial contact through to closing the deal.
You’ll explore a wide range of everyday scenarios - from meeting the customer and establishing their needs to dealing with customer objections and closing the sale – which will give you a better understanding of the key skills needed to make the sale.
When you have completed this course, you will be able to:
*control conversations with a customer
*establish a customer’s needs
*explain a product’s benefits
*deal with customer objections
Course Code: 104198BT030
For the first time ever I'm actually really enjoying education and I'm not going to stop now that I've got that ball in motion.
Stephen Bunting