Outlook 2007 Introduction

E-mail is cheap, quick and convenient – and it has revolutionised the way businesses communicate with their staff, their customers and their suppliers. As more and more organisations adopt e-mail as their communications medium of choice, it’s vital that all employees have the skills and confidence to use it effectively if information is to flow smoothly within and outside the business.

This course takes you step by step through basic tasks using Outlook 2007. Together with our Outlook 2007 advanced-level course, this also supports the background learning for the Microsoft Certified Specialist Exam (MCAS) 77-604.

Special offer: buy together with our Outlook 2007 Advanced course and save 20%.

You'll learn how to:

• open and quit Outlook and use the Microsoft Office Outlook Help feature
• use Toolbars to provide fast access to commonly used commands
• display the Calendar, Contacts list and Task list
• use the buttons in the Navigation pane to switch to the other features in Outlook
• view Inbox messages and navigate the Appointment and Contacts list
• use 'Outlook Today' to summarise your upcoming appointments, tasks and messages in one view
• quickly mark off completed tasks and even view web pages from within Outlook
• identify status indicators, and learn how to create a new mail message and save it in the 'Drafts' folder
• use formatting tools to enhance a mail message and add a file attachments
• create Distribution Lists
• use different ways to respond to the messages you receive
• how to sort, use message flags and categories, set the message importance for new messages, and look at the different message options
• how to search for items using the 'Instant Search' feature
• use notes to enter questions, reminders and ideas for quickly storing information
• print messages and Calendar items

Modules:

There are 21 modules in this course:

• Starting Outlook and Help
• Screen Components
• Navigating in Outlook
• Folder Overview
• Using Outlook Today
• Creating Messages
• Formatting and Sending
• Creating Distribution Lists
• Existing Messages
• Responding to Messages
• Message Tools
• Entering Basic Appointments
• Other Types of Appointments
• Arranging Appointments
• Customising Views
• Finding Items
• Adding Contacts
• Managing Contacts
• Contact Tools
• Creating Notes
• Printing Outlook Items

Course features:

• Simulation training replicates the software you're learning, providing a realistic learning experience.
• Learn how to perform tasks at your own pace and interactively by following easy step-by-step actions.
• Reinforce your knowledge at the end of each lesson by completing interactive and multiple choice quiz questions.
• Lessons can be completed within 30 minutes so you can do your training in bitesize pieces.
• Bookmarking allows you to dip in and out, so you can learn whenever suits you.
• Course navigation features allow you to jump directly to specific topics of interest quickly and easily.
• Designed for people who require initial and refresher training activities.

You'll have access to this course for six months from the date of purchase - giving you plenty of time to finish your course.

How this course can help your business:

• Prioritise tasks and manage your time effectively
• Manage your business contacts and store customer details
• Increase productivity and performance across the organisation
• Improve communication by providing staff with information at the click of a mouse
• Reduce costs associated with traditional communication methods like printing, faxing and postage

Course Code: 104461BT020