Our promise to you

Whichever way you choose to learn with us, we will:

Help you find the right courses and qualifications for you
Explain how much you may need to pay and whether you can get help with the costs
Give you information on learning with learndirect
Show you how to start your learning
Provide help and support if you have a problem, question or complaint
Tell you who will support you with your learning and how they can help you
Treat you fairly, politely and with respect
Help you work out what your next steps could be when you've finished your learning

In return, you should do the following:

Learn often and do the agreed hours of learning each week
Talk to your tutor or assessor about the progress you're making
Let your tutor or assessor know if you need any extra support to help you achieve your qualification and learning goals

We'd love to know what you think of our website. Please tell us what you like and what we need to do better, by taking part in our survey at the end of your visit. The survey is:

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The learndirect team

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Whichever way you choose to learn with us, we will:

In return, you should do the following:

learndirect

Qualifications

Courses

Help and support