We will do the following
- Help you find the right course
- Explain how much you need to pay and whether you can get help with the
costs
- Give you a starter pack and explain how to learn with
learndirect
- Show you how to login to do your course
- Give you details of who to contact if you have a problem, want to
complain or have
any questions about this promise
- Tell you who your tutor is and how they can help you
- Treat you fairly, politely and with respect
- Tell you what you can do next when you have finished your course
You should do the following
- Log in to your course regularly, otherwise you could lose access to
it
- Let your tutor or learning centre know how you are getting on with your course