Find out more about learndirect

Screen reader users will find this section of the website easier to navigate using page headings rather than links (In Jaws this involves using the command key 'H' and/or 'H1', 'H2')

As a learndirect learner, you have access to a whole range of useful tools and support that enables you to get the most from your learndirect learning. Take a look below.

So there are a few things you'd like to know about learning with learndirect? - Find out about how you learn, where you can learn, and much more here.

Find out more about learndirect

What learner support is available?

learndirect is here to give you with the best possible learning experience.

As a learndirect learner, you will have access to:

  • Your tutor - to help you complete your learning and achieve your goals (the Learner Promise gives you more information about tutor support).
  • Your online Learning Pages - so you can plan and manage your learning and keep in touch with your tutor.
  • learndirect community - where you can share your experiences online, chat to other learners, ask questions and get support with your learning too.
  • Help and support - to help you through your learning if you have an difficulties.

As your feedback helps us to improve please contact us to tell us what you like, make a suggestion or comment, ask a question or make a complaint.

How can we help you?

We can help you get the skills you need to get the job you want, start a business, get on at work, help your children with their homework, or work towards a qualification - we can even train people who work for you.

What's different about learning with learndirect?

Learning with learndirect is different as you can fit your learning around your life. You can learn at your own pace, in bite sized chunks at a time to suit you. You can do your learning from a learndirect centre, your home, work or wherever you have access to the internet.

learndirect learning is broken down into topics which are interactive and fun - not like reading a textbook. You can follow the topics in any order, and depending on what you need, you can skip some topics or repeat others.

All learndirect learning provides activities where you can practice what you have learnt and see what progress you are making. Many assessments will give you immediate feedback, so you know straight away how you are getting on.

You will have access to a tutor who will regularly review your progress and provide help when you need it, and when you finish your learning they will help you to decide on what you would like to do next.

View the learning with learndirect section, to get a feel for what to expect. See how other learners have benefited, and what it's like to learn with learndirect.

Where can I do my learning?

As learndirect courses are computer-based you can learn wherever suits you best;

  • at any of our learndirect centres,
  • at home
  • or anywhere where you can access the internet e.g your local library.

Some of our courses are also available on work books or CD-Rom.

If you want to check if your computer will work with learndirect courses read ‘Will learndirect courses work on my computer?

How do I get started?

It's easy.

If you want to do an eCourse you can start straight away. Go to the eCourses catalogue and choose a course.

Alternatively;

  1. Browse our other learndirect courses and qualifications
  2. Find and contact your local learndirect centre to check they offer the course that you want to do.
  3. Register and begin your course – you can then learn either at the centre, at home, or anywhere with Internet access.

If you think you might be eligible for funding or if you've got a learning goal but are not sure which learning will help you get there, then give us a call on 0800 101 901.

How much will it cost?

How much you pay for a course will depend on your personal circumstances and the course you choose.

Government funding for learning is available for specific courses (quite often for basic Maths and English as well as a range of business and IT, when you are working towards a qualification.). Where funding is not available, i.e. for eCourses, prices start from £20.  Find out more about funding and the cost of learndirect courses.

learndirect Courses and Qualifications

What qualifications do learndirect offer and what are they similar to?

The table below shows our qualification levels, how they match up to similar qualifications and the subjects we offer qualifications in at that level:

Qualification levels Similar to... We offer...
Entry level GCSE grade below G
Functional skills - entry level
Foundation learning - entry level
Maths
English
IT
Life skills (such as time management)
Work skills (such as CV writing and interview skills)
Level 1 1 GCSE at grade D-G
NVQ Level 1
GNVQ Foundation
Key skills level 1
Maths
English
IT
Life skills
Work skills
Level 2 5 GCSEs at grade A*-C
NVQ Level 2
GNVQ Intermediate
Key skills level 2
Maths
English
IT
Vocational skills such as Team Leading
Level 3 2 A levels
NVQ Level 3
GNVQ Advanced
Key skills level 3 
Vocational skills such as Customer Service and Business and Administration

What type of courses and qualifications do learndirect offer?

At learndirect we have a range of courses and qualifications including:

  • Skills for Life. No matter what level you are at these courses will help you become more confident in using maths and English every day.
  • Home and Office computer skills. Whether you’re starting from scratch or you already know the basics. learndirect’s IT courses will give you valuable skills you can use at home and at work.
  • Business and management courses. Whatever you’re current job or sector you work in, these courses will help you develop your business skills and increase your effectiveness at work. Many of these courses can be used to work towards a recognized ILM (Institute of Leadership and Management) qualification.

Qualifications

  • Certificate in Adult Numeracy and Literacy. Our Skills for life courses can help you gain a nationally recognised Certificate. These are available in two levels and measure your skills up to GCSE level.
    Computer Qualifications. learndirect offer the following: ECDL (European Driving Licence), ITQ, and the Digital Literacy Certificate.
  • NVQs. With learndirect you can take a Level 2 NVQ (National Vocational Qualification) in: Management, Business Administration, Retail Skills, Team Leading, Customer Service, Health and Social Care, and ITQ.

How long are the courses?

The length of a course depends on the type of course that you choose to do. For example, most learndirect maths and English courses take between 3-10 hours to complete, whilst IT courses or qualifications will take longer.

To help you fit your learning around your life most courses are broken down into bit-sized chunks, so you can learn at a pace to suit you in order to meet your agreed end date.

learndirect staff will be able to provide you with more details for your specific courses.

learndirect Centres

What are learndirect centres like?

We have hundreds of learndirect centres so it's likely there will be one near you. You will find them almost anywhere: on the high street, in leisure and community centres, colleges, and libraries.

Your learndirect centre can help you get started on a course and will provide you with access to a computer to do your learning.

There are a range of helpful facilities and services on offer at learndirect centres - most offering some or all of the following:

  • free internet access for your learning
  • cafés
  • parking

It varies from centre to centre so check with your local learndirect centre what they have to offer.

How do I find my nearest learndirect centre?

You can use the online search to find your nearest learndirect centre.

Just enter your postcode or the name of the place you live and click ‘search’,  and the results will then list the nearest centres to you.

The results will also provide the contact details, type of courses offered and facilities available for each of the centres.

How do I find out more information about my local learndirect centre, for example, opening hours?

You can find out more information about your local centre such as opening times and directions by using the centre search, and then clicking on the ‘more details’ link for your chosen centre

Get your Free Books

How do I get the 'Where did the river go' book?

Reading with your children is a great way to improve their maths and English skills - as well as yours. That's why we've produced this book called 'Where did the river go?'

It is not your normal storybook. To follow Plip and Dab on their adventure, you and your children have to solve puzzles designed to test your English and maths skills.

How to claim your free book

To get your free copy of 'Where did the river go?'* you need to register your details and print out a voucher from the Where did the river go? website.

*This offer is open to residents in England and Wales only over 18 years of age. A maximum of one voucher per household is permitted. Subject to terms and conditions and availability.

Using the learndirect website

What are social bookmarking links?

These links are for social bookmarking website. These sites allow you to 'save', 'tag' and share links of pages you like.

All of these sites are free to use but you have to register with them first.

You can then share your links with friends and family who might like the page/s too. You can access your links from any computer that you are using.

When you see a learndirect webpage you want to save or you'd wish to share with someone, just click one of these links.


Call us

Call us free on 0800 101 901. We're open from 8am - 9pm Monday to Friday, 9am - 6pm Saturday, 10am - 6pm Sunday.

A Typetalk service is available for learners who are deaf, hard of hearing or speech impaired.

Write to us

FREEPOST learndirect

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Thanks for your help,
The learndirect team