The nationally recognised NVQ Certificate in Management will help you to gain the skills and understanding you need to:
- assess and improve your management skills
- get a better understanding of how to support your team
- provide better leadership and direction in your area of work
Is this qualification right for you?
The Management level 3 qualification is ideal for managers who want to become more effective in their jobs, recognising their skills and experience and filling any knowledge gaps.
How will you learn?
As the Management NVQ is a work-based qualification, you’ll either need to be employed and sponsored by your employer or be doing voluntary work or a work placement.
Only selected centres offer this qualification and work experience, so you’ll need to see whether it’s available in your local area and contact your local centre to find out more.
If they do offer it, you’ll then be enrolled and supported by your tutor, either at your local centre or workplace depending on your circumstances. You’ll then be assessed on the tasks you do at work, learn new skills related to your job and create a portfolio of evidence to show what you've achieved.
Getting your qualification
You’ll achieve your qualification when your portfolio of evidence is assessed and signed off.
How much will it cost?
Thanks to Government funding, your courses and qualification may be subsidised or free depending on your circumstances. Your centre will be able to tell you more about this before you enrol.
How long does it take?
Up to 12 months, but we'll agree a target end date to suit you.
What do you learn?
Depending on your job role and experience, we’ll work with you to put the right set of courses together. This could include:
Leadership
Effective management and strong leadership skills go hand-in-hand. If you want to increase your company's productivity, these courses can help you to:
- provide direction to colleagues
- understand popular motivation theories and leadership styles
- monitor and be accountable for your team's performance and identify areas for improvement
- build trust and respect between all team members
- take a creative approach to problem-solving within the team, encouraging innovation and creativity within the team.
The courses you could do for this part of your qualification are called:
- Provide Leadership and Direction for own Area of Responsibility
- Take Effective Decisions
Planning Work and Resources
As a manager, you’re under pressure to deliver results on time, and within budget. Whether you're managing recruitment, budgets or projects, these courses can help you to:
- manage your resources and minimise waste
- reduce risks to health and safety
- select, retain, manage and support the right people with the right skills to get the best from them
- allocate and plan workloads to respond to business needs
- manage, implement and monitor budgets and projects
The courses you could do for this part of your qualification are called:
- Ensure Health and Safety Requirements are Met in your Area of Responsibility
- Recruit, Select, and Keep Colleagues
- Manage a Project
- Plan, Allocate and Monitor Work of a Team
- Managing your own Resources
Professional Development
For a business to thrive in today's competitive environment, it's vital that every employee is competent, efficient and productive. These courses can help the development of all staff, by:
- using a personal development plan to motivate employees and improve performance
- selecting an appropriate learning method that suits individual employees and maximises your investment in training
- assessing the requirements of your job and identifying your development needs by conducting a SWOT analysis
The courses you could do for this part of your qualification are called:
- Set Objectives and Provide Support for Team Members
- Help Team Members Address Problems Affecting their Performance
- Manage your own Resources and Professional Development
- Agreeing Work Role Performance and Measuring Progress
Relationships and Communication
Developing positive working relationships and ways of communicating not only helps you to work more efficiently, but also makes the workplace a nicer place to be. These courses can help you to:
- understand how to build a successful team
- present a professional image when communicating with others
- understand different ways of communicating information, knowledge and opinions to a range of audiences
- increase motivation and morale
- make an effective contribution to meetings
The courses you could do for this part of your qualification are called:
- Develop Working Relationships with Colleagues and Stakeholders
- Manage Knowledge in own Area of Responsibility
- Develop Productive Working Relationships with Colleagues
- Communicate Information and Knowledge
- Professionalism when Working with Colleagues
- Target Audiences and Communication Techniques
- Establishing Effective Working Relationships
- Develop Productive Working Relationships with Colleagues
- Lead Meetings
Using Information
Effective data analysis not only provides information about how a business is performing - it can offer invaluable guidance on how performance can be improved. This course will help you to:
- use data analysis techniques including ratios, percentages and averages to monitor business performance and identify potential improvement
- communicate your key messages and present statistical data and qualitative information using tables, charts, graphs, flowcharts, organisation structure diagrams and project plans
The course you’ll complete for this part of your qualification is called Communicate Information and Knowledge.
Problem Solving
From smoothing conflict and resolving stress to dealing with business change and decision-making, problem solving techniques can help you to:
- minimise the risk of workplace conflict and manage it better when it does happen
- recognise the warning signs of stress and deal with it before it becomes a problem
- identify the factors that can trigger change within an organisation
- take a systematic and persuasive approach to planning, implementing and communicating a programme of change
The courses you could do for this part of your qualification are called:
- Manage Conflict in a Team
- Implementing Change
Customer Service
Today’s sophisticated customers expect great service. If you deliver it they’ll reward you with their loyalty. This course will help you:
- understand the importance of putting the customer at the heart of all you do
- develop and implement a marketing strategy for your organisation
- use techniques to help you understand your customers and develop relationships with them
- understand your role within your organisation’s structure
- negotiate effectively and deal with conflicts and customer complaints
- understand your customers’ rights
The course you could do for this part of your qualification is called Resolve Customer Service Problems.
