Businesses that tolerate inappropriate behaviour not only fall foul of their legal responsibility to protect staff, they are likely to suffer poor employee relations, low morale, inefficiency and the loss of valuable personnel.
This course explores why inappropriate behaviour in the workplace cannot be tolerated legally or morally, and equips you with the tools to recognise and put a stop to bullying and harassment.
Featuring dramatisations based on actual experiences, it explores a comprehensive range of bullying and harassment issues, and provides guidance on current best practice to help you limit the damage caused by bullying and harassment at work.
As you work through the course, you’ll be presented with simple exercises and a quiz at the end of the course helps to ensure you have understood all the issues.
When you have completed this course, you will be able to:
• Understand your legal and moral responsibilities to prevent bullying and harassment
• Understand why inappropriate behaviour cannot be tolerated
• Identify inappropriate behaviours and recognise when a problem exists
• Respond to inappropriate behaviour
• Work successfully as part of a diverse team
• Improve staff retention, motivation and morale
• Reduce absenteeism
• Protect your business by complying with legislation
• Build a strong team, and boost business performance
Course Code: 104207BT001
Buy the course online at:
http://www.learndirect-business.com/leadership-and-management/challenging-behaviour