Businesses which embrace diversity enjoy both improved productivity and increased profits. That's because respecting the individual differences of employees, partners, suppliers and customers from all over the world leads to improved customer service, greater recruitment opportunities and an enhanced business image.
This course explores the dangers of stereotypes and the risks of making judgements based on one aspect of an individual's persona such as their age or their race. The course encourages you to question assumptions so that you feel more secure, confident and trusting when dealing with people whose values, opinions or cultures differ from your own.
When you have completed this course, you will be able to:
• be aware of some of the main assumptions people make about each other
• treat people as individuals regardless of their differences to you
• actively encourage diversity by showing people you care
• understand what is meant by equal opportunities and know how to promote this in your workplace
• recognise different types of discrimination
• understand the negative implications of stereotyping
Course Code: 104198BT038
Buy the course online at:
http://www1.learndirect-business.com/business-courses/valuing-diversity-equal-opportunities-for-all/